#Nomachine update hangs password
#Nomachine update hangs mac

If you are experiencing slow performance or connection speed, try using the 'Low Graphics' connection files in the 'Advanced Users' folder when connecting to your serverġ. You can try temporarily disabling your firewall as well to help identify the cause for connection issues

If you are able to connect via web browser but not your RDP client, this is most likely due to a firewall blockage. Make sure your firewall is not blocking port 6000. If you still experience issues after trying the steps detailed above, please try the plan specific troubleshooting steps. RDP (If you're on a Managed or Pay-As-You-Go plan, or have the add-on for your Dedicated plan) as detailed in this article. Web portal connection issues : attempt alternate connection methods Please contact our support staff to request a change in your server location.Ĭ. You may have purchased a server in the wrong region (i.e., you are in Europe but selected 'North America' as your location during checkout). Make sure there are no other computers on your network that are downloading large files or streaming video/music when you are using MacinCloudģ. If you purchased fast Internet service but the speed test shows abnormal low connection speed scan your computer for viruses and try the speed test on another deviceĢ. It is recommended that your Upload Speed should be greater than 100Kbps and that your ping should be less than 150ms for reasonable performance with MacinCloud servers. Include a screenshot of the test result in your support ticket. Enter a the closest Speedtest server location listed below in the ‘Search’ box and click the 'Go' button to test your connection.

You can gauge your local computer's network bandwidth speed (upload and download) as well as the latency between your computer and our server (ping) by visiting the 3rd-party website and clicking 'Change Server'.

Slow connection speed or slow performance : check your network speed

#Nomachine update hangs password

Note that the login window uses the US-QWERTY keyboard layout by default: If you are using a different keyboard layout, be mindful to enter your username and password correctlyī. Please confirm that 'Caps Lock' is not turned on

#Nomachine update hangs mac

If you have not received this email check your spam folder.ĭo not enter your email or web portal credentials to access your Mac server Unable to login ('Login attempt failed'): ensure your credentials are being entered correctlyĮnsure that you are entering the username and password credentials provided in the “New MacinCloud Account” email. Solution home Support Connection & Access Troubleshooting connection issues with your MacinCloud serverĪ.